88777 text Privacy Policy: How We Handle Your Account Data
88777 text collects and uses your personal data only to operate your account, process wallet transactions, and keep your access secure. This policy explains what we collect, why we collect it, and the choices available to you — availability of our services depends on your local law and eligible regions.
Account data protection
bKash, Nagad, Rocket wallet context
Your right to review and correct
Bangladesh-focused data handling
POLICY POSTURE
What Data We Collect and Why
When you open an account with us, we collect the information needed to verify your identity and run your wallet — your name, contact details, and the payment method you connect, whether that is bKash, Nagad, or Rocket. We also collect records of your activity on the platform: pages visited, markets opened, and transactions completed. This data is used strictly to operate your account, process deposits and withdrawals through your chosen local payment rail, and meet any applicable record-keeping requirements under the laws of the jurisdictions where our services are available. We do not sell your personal data to third parties. Where we share data — for example, with payment processors handling a bKash or Nagad transfer — it is shared only to the extent needed to complete the transaction. We retain your data for as long as your account remains active or as required to fulfil legal obligations. After that period, we delete or anonymise records in line with our internal retention schedule. If you have questions about specific retention periods for your account, you can reach our support team through the contact routes listed on this page.
bKash transactions
Transaction records tied to bKash deposits or withdrawals are retained to meet financial record requirements and to help you track your wallet history inside your account.
Nagad activity
Nagad transfer data is logged at the point of instruction and used only to process your request and maintain an accurate account balance record.
Rocket payments
Rocket payment details are handled by the relevant processor; we hold only the confirmation and amount needed to reconcile your account ledger.
Account identifiers
Your login credentials and device identifiers are stored in encrypted form and used solely to authenticate your sessions and protect your account from unauthorised access.
POLICY SCOPE DEFINED
Where This Policy Applies
This policy covers data processed directly by 88777 text in connection with your account. It does not extend to every service you may reach from our platform. Understanding the boundary helps you know which privacy rules apply in each part of your experience.
Account access and login
Any data you submit when creating or signing into your account — email, password, device details — falls inside this policy. We control how it is stored and who can access it.
Wallet transactions
Deposits and withdrawals processed through bKash, Nagad, or Rocket involve a third-party payment provider. Their handling of your payment data is governed by their own privacy terms, not this policy.
Site content and browsing
Pages you view, markets you open, and game lobbies you browse are logged within our systems. This activity data is inside this policy and is used only to operate and improve your account experience.
Third-party services
Links or embedded content from external providers — game studios or sports data sources — operate under their own privacy frameworks. We do not control their data practices and recommend reviewing their terms separately.
YOUR ACCOUNT CHOICES
Review, Correct, and Manage Your Records
You have practical actions available under this policy. You can ask us to show you what personal data we hold on your account, and if any detail is wrong — a name spelling, a contact number — you can request a correction. Where data processing relies on your consent, you can withdraw that consent at any time, though this will not affect processing that already took place. If you believe your data has been handled outside the terms of this policy, you can raise a question through our support channel and we will respond. Account closure requests are also handled through support; on closure we follow our retention schedule for any records we are required to keep. These rights are subject to the laws applicable in your region — what is available to you may vary depending on where you access our services. If you are unsure which rights apply in your situation, the support team is the right first contact.
Review your records
Submit a data access request through our support channel and we will compile the personal data held against your account and share it with you in a readable format.
Correct account details
If your name, contact email, or linked phone number is recorded incorrectly, contact support with the correct information and we will update it after verifying your identity.
Raise a privacy question
If something in this policy is unclear or you think your data has been handled incorrectly, open a support query and describe your concern. We aim to reply with a substantive response.
Request account closure
To close your account and trigger our data retention review, contact support directly. We will confirm what records we retain after closure and the basis for keeping them.
REACH PRIVACY SUPPORT
Contact Us About This Policy
For any question about how your data is handled, use the contact routes below. These are the channels published on this site — we do not operate additional private privacy lines outside them.
Live chat
Open the chat icon from any page while signed in. Describe your data question and the team will connect you with someone who can check your account records.
Email support
Send your privacy query to the support email address listed in the Help section of your account. Include your registered contact detail so we can locate your record.
Help centre
The Help section inside your account lists current contact options and any published policy update notices. Check there first for answers to common data questions.
HOW WE PROTECT DATA
Data Handling, Cookies, and Account Security
We take practical steps to protect the data your account holds. Here is how each area works in practice.
Data storage and security
Account credentials and transaction records are stored using encryption. Access inside our systems is restricted to staff with a specific operational need, and access logs are kept.
Cookies and site tracking
We use session cookies to keep you signed in and analytics cookies to understand how pages are used. You can manage non-essential cookies through your browser settings at any time.
Retention and deletion
We keep your data for as long as your account is active or as required by applicable rules. Once that period ends, records are deleted or anonymised. Contact support to ask about your specific retention period.
Policy changes
If we update this policy in a material way, we will notify you through a notice on the site or to your registered contact. Continued use of your account after the notice date means you have seen the update.
PRIVACY FAQ
Common Questions About This Policy
Straight answers to the data and privacy questions we hear most often from account holders in Bangladesh.
What personal data does 88777 text collect when I open an account?
We collect the details you submit at registration — name, contact information, and the payment method you connect. Once your account is active, we also log transaction activity and browsing behaviour on the platform to operate your account correctly.
Does 88777 text share my data with anyone?
We share data only where it is necessary to operate your account. Payment processors handling your bKash, Nagad, or Rocket transactions receive only what they need to complete the transfer. We do not sell your personal data to third parties.
How long do you keep my data after I close my account?
We follow a retention schedule that keeps records for as long as applicable rules require after closure — typically to meet financial record obligations. Once that period ends, data is deleted or anonymised. Contact support to ask about the specific period for your account.
Can I see what data you hold about me?
Yes. Submit a data access request through our live chat or support email and we will compile the personal data linked to your account. We will share it in a readable format once we have confirmed your identity.
What if some of my account details are wrong — can I get them corrected?
Contact support with the correct information and a way for us to verify your identity. We will update the record. This covers details like your registered name, contact number, or email address held against your account.
Does this privacy policy apply if I am accessing the site from outside a supported region?
This policy describes how 88777 text handles data for accounts where access is available. Access to our services depends on your local law and eligible regions. If you are in a region where access is restricted, this policy still applies to any data we already hold on your account.